Providing live help at your site, with the help of Alive24, will increase your sales, enhance customer satisfaction & lower customer support costs by simplicity. more...
To help companies provide live help & sales support to it's customers, Alive24 have developed a very feature rich product. Some of the features that facilitate providing live help & sales support are...more...
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12.12.2003 Human Interaction 90 percent of online shoppers want some sort of human interaction in the process
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10.12.2003 Abandoned Transactions
7.8 percent of online transactions initiated by consumers are abandoned because of poor customer service
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7.12.2003 Salvaged Carts
10 percent of abandoned shopping carts on web sites would have been salvaged through better customer service >>
3.12.2003 Live Assistance Less than 1 percent of all e commerce web sites currently offer live customer assistance
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1.10.2003 Increasing Sales
Site visitors that are provided the option to chat with a sales expert are 25-200% more likely to make purchases from your website
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4.9.2003 Human Interaction Factor
90% of customers prefer live human interaction for online assistance, but 80-90% of the same customers would rather not use the phone
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Product Overview
Alive24 is a customer service tool for your website that enables web site visitors to instantaneously communicate with your representatives.
Visitors to your web site simply click a Live Help button and are connected with one of your representatives. Your representative then assists the visitor by providing information, links, graphics, or even guiding them through your web site.
The Alive24 solution is provided on an Application Service Provider (ASP) basis. This means there is no hardware to install and you can get started instantly.
Mission Statement
To be at the forefront of technology providing customer service tools and solutions. We will provide our clients with unmatched user-friendly, powerful software generating more sales and a more professional image.
Looking to the future Alive24's aim is to supply our clients with free upgrades and cost effective, simple to use software for complicated problems.
Please enjoy what we have created!
Please feel free to e-mail to: sales@Alive24.com if you have any questions.
Human Interaction 
Providing live help at your site, with the help of Alive24, will increase your sales, enhance customer satisfaction & lower customer support costs by simplicity. 
